Privacy Policy

 

1. USER INFORMATION

WILDWATCHING SPAIN, S.L., hereinafter the RESPONSIBLE COMPANY or the COMPANY, is the party responsible for the processing of all CLIENTS’ and users’ personal data and informs you that this data will be processed in accordance with the provisions of EU Regulation 2016/679 of 27 April 2016 (GDPR) on the protection of individuals with regard to the processing of personal data and the free movement of such data. With this purpose, we provide you with the following information:

Purpose of data processing: to maintain a commercial relationship with the Clients. The operations envisaged as data processing are:

  • Providing all necessary services to the CLIENTS; managing all trips and activities requested by the CLIENTS.
  • Sending commercial communications (advertising) by email, fax, SMS, MMS, WhatsApp, social networks or any other electronic or physical means, present or future, that enable commercial communications. These communications will be carried out by the COMPANY and related to its products and services, or those of its collaborators or suppliers with whom it has reached a promotional agreement. In this case, third parties will never have access to the Clients’ personal data. 
  • Carrying out statistical studies. 
  • Processing orders, or any type of requests made by the CLIENTS through any of the forms of contact made available to them. 
  • Sending our newsletter. 

Legal basis for processing: theCLIENTSconsent.

Data storage criteria: data will be retained for as long as there is a mutual interest in maintaining the purpose of the processing and when it is no longer necessary for that purpose, it will be deleted with appropriate security measures to ensure the “pseudonymisation” of the data or the total destruction of the data.

Communication of CLIENTS data: personal data will not be shared with third parties, unless legally obliged to do so.

Rights of the CLIENTS:

  • Right to withdraw consent at any time.
  • Right of access, rectification, portability and deletion of their data and to limit or oppose its processing.
  • Right to lodge a complaint with the supervisory authority (agpd.es) if he/she considers that the processing does not comply with current regulations.

Contact details for exercising your rights:

Our postal address is: 

WILDWATCHING SPAIN, S.L. 

Calle Solasierra, 8 – 24900 Riaño, León, España (Spain)

Email: administracion@wildwatchingspain.com

2. OBLIGATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE CLIENT

The CLIENTS, by means of the marking of the corresponding boxes and entry of information in the fields, marked with an asterisk (*) in the form of contact or presented in forms of unloading, accept expressly, freely and unequivocally, that his data is necessary to attend to his request, on the part of the company. The inclusion of information in the remaining fields (not marked with asterisk (*) is voluntary. The CLIENT guarantees that all personal data provided to the COMPANY is correct and is responsible for communicating any changes. 

The COMPANY expressly informs and guarantees CLIENTS that their personal data will not be transferred under any circumstances to third parties. Whenever any type of transfer of personal data is considered, the specific, informed and unequivocal consent of the CLIENTS will be requested beforehand. All data requested through the website is obligatory, as they are necessary for the provision of an optimum service to the User. In the event that all the data is not provided, there is no guarantee that the information and services provided will be completely adapted to the CLIENTS needs.

3. SECURITY MEASURES

In accordance with the provisions of the current regulations on personal data protection, the COMPANY is complying with all provisions of the GDPR regulations for the processing of personal data, and in particular with the principles described in Article 5 of the GDPR, whereby they are processed lawfully, fairly and transparently in relation to the data subject and are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The COMPANY guarantees that it has implemented appropriate technical and organisational policies to comply with the safety measures established by the GDPR in order to protect the rights of CLIENTS and has communicated appropriate information to them so that they can exercise their rights.

Consent to add members to the Newsletter

WILDWATCHING SPAIN, S.L. is the RESPONSIBLE COMPANY for the processing of the CLIENTS personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR), for which you are provided with the following processing information:

Purpose of processing: subscription to our newsletter under the consent of the CLIENT.

Data safekeeping criteria: Data will be kept for as long as there is a mutual interest in maintaining the subscription to the newsletter.

Communication of data: Data will not be communicated to third parties, unless legally obliged to do so.

Rights of the user: The right to withdraw consent at any time. Right of access, rectification, portability and deletion of your data and to limit or oppose its processing. The right to lodge a complaint with the supervisory authority (agpd.es) if you consider that the processing does not comply with current legislation.

Contact details for exercising your rights: info@wildwatchingspain.com. 

Consent to add members to an instant messaging group

In accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 on the protection of personal data, we will request CLIENTS consent to include them in an instant messaging group under the responsibility of WILDWATCHING SPAIN, S.L., for the sole purpose of keeping you informed about our activities and services, and you are therefore provided with the following processing information:

GROUP MEMBERS: Group members will be considered to be those who belong to the group at the time of sending a message, so that both former members and future members who are not at that time will not be considered recipients of the data. The administrator of the instant messaging group may add or remove any member of the group without prior notice. Only administrators may publish in the group.

DATA: CLIENT names and telephone numbers will be visible to other members of the group, who, like you, have given their consent to achieve these purposes.

USE OF DATA: It is strictly forbidden to use the information contained in the group for other purposes, including communication to third parties outside the group.

CONSERVATION OF DATA: As long as you belong to the group, you will be able to keep the history of conversations that are necessary for the purpose described. When a member exits the group, all conversations in the group must be deleted immediately, except if their retention is required by a legal obligation or for the legitimate defence of the member, in which case all information must be blocked and its processing limited insofar as liabilities may arise from its relationship with the other members of the group. The administrator of the instant messaging group may retain indefinitely the data and messages of all members who have remained in the group until the definitive elimination of the group, unless their retention is required for the same reasons as any other member of the group.

USER RIGHTS: You may withdraw this consent at any time and exercise your rights of access, rectification, portability, deletion, limitation and opposition as provided for in the Regulations by communicating this to the administrator of the instant messaging group by means of a private message. In any case, if you consider that the data processing does not comply with the regulations in force, you can always file a complaint with the supervisory authority at www.agpd.es.

If you consent to the processing of your data in the terms set out above, you must reply to this message with the text: YES I AGREE.